The AI voice agent for home services that answers while your crew works
Rezora IO picks up the calls you miss on the job, phones every new lead back in seconds, qualifies what the homeowner needs, and books the estimate on your calendar. Its models are trained on real sales conversations, so there are no prompts to write and nothing to script.
- Answers inbound and calls outbound
- Live the same day, no coding
- Cancel anytime
Incoming call
7:42 PMYour crew is still on a roof in Maple Grove
Agent answered
7:42 PM“Water heater leaking in the garage, hoping for this week”
Estimate booked
7:45 PMThursday 9:00 AM confirmed, summary sent to your CRM
You can't run a crew and a phone line at the same time
Home services is a phone business where the person who knows the work is the person least able to answer. Four leaks in the pipeline follow from that one fact.
The ring you can't take
Two stories up or under a sink, you watch your phone light up and go quiet. That homeowner had a list of contractors open, and the next name on it picked up.
The 7 PM caller
Plenty of homeowners call after their own workday ends, exactly when yours is over too. A voicemail greeting books nothing.
Quotes going stale
You sent the estimate, they said they'd think about it, and nobody ever called to ask what they decided. That quote cost you a site visit to produce.
The customer list nobody works
Every past job is a future tune-up, inspection, or referral. The list sits in your CRM because no one has hours to phone through it.
One agent on your phones, working both directions
It answers the inbound ring and it makes the outbound callback. Between those two jobs sits everything a good office does: qualifying, booking, retrying, and writing it all down.
Inbound answering, 24/7
A missed ring becomes a held conversation. The agent answers, asks what the job is, and books it while your competitors' voicemail greetings play.
Callbacks in seconds
A new lead from your website or a lead form gets phoned back moments after submitting, at noon or midnight.
Job qualification
Service need, urgency, property context, and timeline captured as structured answers your office can dispatch from.
Calendar booking
Cal.com connection with live availability lookup and an appointments dashboard. Bookings sync to Google, Outlook, and Apple calendars through Cal.com's connected-calendar sync.
Follow-up that keeps going
Answering-machine detection, a custom voicemail, and multi-day retry cadences for every no-answer on the list.
Compliance in the product
Consent attestation before a list goes live, AI disclosure on every call, do-not-call status handling, and TCPA confirmation steps. Enforced in software, no PDF policy binder.
The homeowner hires whoever answers, not whoever is best
A burst pipe does not wait for a callback, and neither does a quote request. The first business to respond wins 78% of leads, and the classic Harvard Business Review lead-response study found that contacting a web lead within an hour makes qualification roughly seven times more likely than waiting even one hour more.
Most home services operators know this and still lose the race, because knowing it doesn't free your hands at 2 PM on a ladder. The fix is a phone line that responds in seconds without you. Our AI lead response guide walks through the mechanics for any industry; this page is the home services version.
78%
of leads choose whoever responds first. The fastest bid usually gets the walkthrough.
~7x
more likely to qualify a lead when contact happens within the first hour, per the HBR study above.
From missed ring to booked estimate in five steps
Connect your phones and lead sources
Pick a local number inside the app, then feed the agent your leads: CSV upload, a direct CRM connection, a webhook, or Zapier. Routing rules decide which contacts get called and when.
The agent picks up, or calls back in seconds
Inbound rings get answered around the clock. New web leads get a callback moments after the form submit. Every call opens with the AI disclosure and runs as a natural conversation.
It qualifies the job on the call
What's broken, where the property is, how urgent it feels, and what timeline the homeowner has in mind. Structured answers, on every call, without a checklist taped to a monitor.
The estimate lands on your calendar
Live availability comes from your connected calendar through Cal.com, timezones are handled, and the confirmation goes out before the homeowner hangs up.
Everything writes back
Recording, transcript, summary, and disposition land on the contact record. No-answers roll into multi-day retry cadences, and voicemail detection leaves a message in your words.
Built for the trades that live on the phone
Home services is one of the two deepest training corpora in Rezora IO, alongside real estate. Estimate requests, repair calls, and seasonal campaigns are conversations the models have already learned.
Roofing
Storm-damage callbacks, free inspection offers, and reactivating the old customer database before hail season. The agent's home-services training makes a storm follow-up call familiar ground. There's a dedicated page for roofing contractors.
HVAC
No-heat and no-cool calls answered at any hour, plus seasonal tune-up pushes across your past customers.
Plumbing
The leaking-water-heater call gets answered, qualified for urgency, and booked while you're mid-job.
Electrical
Panel upgrades and troubleshooting requests captured with enough context to quote intelligently.
Solar
Appointment setting for consultations, and follow-up cadences for the quotes homeowners sit on the longest.
Landscaping
Spring rush inquiries booked without pulling anyone off a mower.
Pest control
Urgent infestation calls answered first, recurring-service customers reactivated on schedule.
Your trade, by training
Enterprise plans custom-train the same models on your company's own recorded calls, so the agent learns how your trade's conversations go.
The quote you sent last Tuesday is still worth money
Answering the first call is half the job. The other half is the follow-up work that a busy shop drops first, and it splits into two lanes the agent can run on its own.
Open estimates
Every quote you send joins a follow-up cadence: a call the next day, another later in the week, a voicemail in your own words when nobody picks up. The homeowner who said they'd think about it gets asked what they decided, every time, without anyone in your office remembering to do it.
Past customers
Your finished jobs are a consented calling list you already own. The agent works it in the background: annual maintenance reminders, seasonal tune-up offers, a check-in before storm season. Upload the CSV or sync the CRM group and the list stops gathering dust.
Both lanes run on people who called you or hired you, which is what keeps them defensible under calling rules. Consent attestation still gates every list before the agent dials.
Trained on thousands of service conversations before it ever takes yours
Rezora IO trains its own hosted models for this work: supervised fine-tuning on real sales calls first, then preference optimization to teach which replies win. Home services is one of the deepest corpora in that training, which is why a no-heat call in January or a hail-damage callback lands as familiar territory rather than an improvised script.
The practical consequence: you never write a prompt or tune a flow. Connect your leads, pick a voice from the 23 in the library, and the agent starts calling with objection handling it already learned. When a homeowner interrupts, changes their mind, or asks something sideways, it keeps up, and you can hear that yourself on a live test call before paying anything.
Down from 4+ hours of manual follow-up
94% contact rate vs. 23% industry average
vs. $85 industry average
It feeds the systems you already run
Two-way CRM sync writes call notes, dispositions, tags, and tasks back to HubSpot or GoHighLevel, and Zapier's OAuth connection opens the rest of your stack without an API key. A lead-routing rule can call a brand-new CRM contact instantly or after a delay you set. Booking runs through Cal.com, which syncs confirmed appointments to Google, Outlook, and Apple calendars. The integrations directory covers each connection in detail.
The meter only runs while it's talking to a homeowner
Answering services bill by the call, setters by the seat, and most AI vendors make you book a demo to learn the number. Ours is published: $289 a month plus 20¢ per conversational minute. Dials, ring time, and voicemails cost nothing, so a quiet week costs you almost nothing beyond the base.
Enterprise plans exist too, including deployments custom-trained on your company's own call recordings. Details on the pricing page.
Checkout takes a couple of minutes, and the first call can happen today.
- Inbound answering, outbound callbacks, booking, and CRM sync in one plan
- Pre-trained agents, so there are no prompts to write and no build cycle
- Recordings, transcripts, summaries, and per-call cost tracking included
- No contracts, no setup fees, cancel anytime
The questions contractors ask first
Anything this page leaves open gets answered on a fifteen-minute walkthrough call.
It covers the phone in both directions: answering inbound calls around the clock and calling new leads back within seconds. On each call it qualifies the job, books an appointment against your live calendar, and writes the recording, transcript, and outcome to your CRM. Our AI lead qualification guide explains the qualification mechanics in depth.